In this week’s podcast (podcast #40!), I briefly summarize all of our learnings into “The 19 COMMUNICATION SKILLS We Learned in 2019.”

To come up with this list, I went through the key learnings from the 39 podcast episodes, the weekly email newsletters, and the 5 LinkedIn papers from the past year. To simplify the list, I categorized the learnings as follows:

• The WORDS We Say
• IMPLICIT Communication
• Talking with Specific PEOPLE
• Specific CONTEXTS
• Important META Learnings

Thank you to the 30 guest experts who generously shared their expertise! And thank you to my brother Brian Campbell for all his help with audio production and launching the podcast.

Thank YOU ?so much, dear reader and listener, for joining me in this journey – and good for you ?for seeking to improve your communication skills. Please keep the feedback and the ideas coming!

ENJOY THE PODCAST! 

   19 Communication Skills   
       We Learned in 2019        

  THE WORDS WE SAY  

1. Mastering Our WORDS

• LANGUAGE – Dr. Josep González – Polyglot & TFS Head of School
• SPECIFIC WORDS – Graeme Harris – P.R. Expert

  

2. A.I. Affects Our Communication

• Avi Goldfarb – Professor & author
• Kathy Cheng – market researcher & President of Nexxt Intelligence

     

3. PROFANITY

• Darin Flynn – Linguistics Professor  

   

4. The Power of MANTRAS

• Ellen Auster – Strategy Professor & author
• Tosca Reno – wellness guru & Eat Clean founder
• Sandy Jobin-Bevans – improv comedian & actor

      

  IMPLICIT COMMUNICATION  

5. Implicit Communication is SIGNIFICANT
& it Goes Beyond BODY LANGUAGE & Our VOICE 

• Body Language – Executive coach Cynthia Barlow

• Our Voice – Baritone Opera Singer Bradley Christensen

        

• Colour – quilting store owner Daryl Aitken, decorator Jenn Purkis, photographer Lori Ryerson

• Gift-Giving & Possessions– Professor Russell Belk

• Fashion & Style – Executive Director of Toronto Fashion Week Carolyn Quinn

• Fonts, Typography & Emojis – The Font Guy Patrick Griffin

7.  Talking With Our DOCTOR

• Dr. Joshua Tepper CEO of NYGH

8. Supporting Our GRIEVING FRIENDS

• Andrea Warnick – Psychotherapist & Grief Counsellor

9. Communicating With NEGATIVE PEOPLE

• Tamara Finlay – HR Expert

10. SELF-Talk

• Tosca Reno – Wellness guru and Eat Clean founder

  SPECIFIC CONTEXTS  

11. Reading & Writing REVIEWS

• Nancy Peterson, founder of Homestars

12. TABOO Topics

• There’s profanity, grieving, health & medical, mental health, and MONEY with experience strategist Kelly Harper

 13. GOING ONSTAGE WITH CONFIDENCE

• Professor & Standup comedian Hillary Anger Elfenbein

• Comedians Sandy Marshall & Sandy Jobin-Bevans

• 5 Things You Can Do to Communicate with Confidence

14. SOCIAL MEDIA

• Volterra founder and social media guru Andrew Jenkins

15. EMAIL

• Phone or Email – HR expert Tamara Finlay

• Conquering Your Email Inbox

  IMPORTANT META LEARNINGS  

16. Four Ways We Want to be PERCEIVED

• CURIOUS – Ask great Qs

• CONFIDENT
  

• AUTHENTIC  – CFC chief digital officer Ana Serrano

• TRUST-WORTHY – Per Se Brand Experience President Baron Manett

17. The Significance of LISTENING

• The ABCDE’s of Communication: “E” = “Use your Ears” LISTEN!

18. The Significance of STORIES

• YOUR PERSONAL BRAND, YOUR PERSONAL STORY –  with CEO & team performance expert Michael Boydell

• STORYTELLING with Harvard Professor & author Jerry Zaltman

19. You Are What You SAY

• You Are What You THINK – Jerry Zaltman – Harvard professor & author

• You are What You READ – Neil Pasrisha – author of YOU ARE AWESOME

 3 Most Recent ?Podcast Episodes: