Andrea shares what the research says about interruptions, how to respond to being interrupted, and advice for how you can effectively interrupt. (REPOSTED DUE TO UPLOADING ISSUE) Resources Sally Farley “Nonverbal Reactions to Conversational Interruptions” (2010) Connect with Andrea & Talk About Talk: Website: TalkAboutTalk.com LinkedIn: Andrea and TalkAboutTalk Weekly Communication Skills Newsletter: https://talkabouttalk.com/blog/#newsletter-signup … Read More
Someone tapping your shoulder. A notification chiming on your phone. The crash of thunder. What do these have in common? They’re all INTERRUPTIONS. Interruptions are often annoying and unproductive. Are you ready to talk interruptions? 3 things to Talk About this week: 1. Not all interruptions are created equal 2. What the research says about interruptions 3. … Read More
Podcast: Play in new window | DownloadAndrea shares what the research says about interruptions, how to respond to being interrupted, and advice for how you can effectively interrupt. Resources Sally Farley “Nonverbal Reactions to Conversational Interruptions” (2010) Connect with Andrea & Talk About Talk: Website: TalkAboutTalk.com LinkedIn: Andrea and TalkAboutTalk Weekly Communication Skills Newsletter: https://talkabouttalk.com/blog/#newsletter-signup … Read More
Podcast: Play in new window | DownloadAndrea shares several suggestions that she and her clients use to adopt improved communication habits. Whether it’s a new philosophy, words you’re trying to use (or avoid), or different body language, simple tactics to cue these new habits will help you succeed. RESOURCES ATOMIC HABITS by … Read More
I have two quick things to share with you today: 1. The #1 technique to improve your communication skills – fast 2. My communication pet peeve “What’s the fastest way to improve my communication skills?” People ask me this question all the time. Can you guess what my answer is? It’s recording yourself and then … Read More
Quick: When I say “COMMUNICATION BEST PRACTICES,” what comes to mind? Is it: Be courteous and punctual Don’t interrupt Watch your language…? Certainly, these things are important. But these points are pretty basic.In this week’s podcast episode, I share my top 3 tips for five different communication media, and all of them are beyond the basics. Here’s … Read More
Have you ever had a performance review via email? Has anyone ever broken 💔 up with you via text? Or proposed to you over the phone? I hope not! Yes, these examples are clichés. But they perfectly illustrate why your choice of communication medium is important. This goes for both personal and professional contexts. Here’s an example in a professional, … Read More
I have some fun trivia for you. You’ve probably heard this famous quote, and maybe you’ve even said it: “The Medium is the Message.” First piece of trivia: The correct quote is actually, “The MEDIUM is the MASSAGE.” That’s what 🇨🇦 Canadian philosopher and English & media studies professor Marshall McLuhan called his 1967 book: “The … Read More
Podcast: Play in new window | DownloadDo you know when to text versus email versus pick up the phone? What about virtual versus face-to-face meetings? Andrea encourages you to think beyond your default media and consider the WHO, the WHAT and the WHY when choosing the ideal communication medium. RESOURCES “MEDIA” or “MEDIUM”? https://grammarist.com/usage/media-mediums/ … Read More
Would you be surprised if I told you that 7 in 10 women would rather minimize than share their successes? This is something I hear All. The. Time. From women and men! For many of us, there’s a fear that when we SAY NICE THINGS about ourselves – when we share our achievements and credentials … Read More
THANK YOU to listener “Amanda” who recently asked me for some pointers on how to “SAY NICE THINGS” about herself. I dedicated this week’s podcast episode to answering Amanda’s question! Do YOU ever struggle to talk about your credentials & accomplishments? Like it or not, learning to say nice things about ourselves is an imperative. … Read More
Podcast: Play in new window | DownloadAndrea talks about how to communicate your skills and credentials without sounding arrogant or conceited. Learn three strategies for how to say nice things about yourself. “Your work does not speak for itself. You also must speak for your work.” RESOURCES Dr. Andrea Wojnicki & Talk About Talk Free … Read More
Have you ever been in a meeting and it suddenly occurred to you that you’re the only one at the table who hasn’t said anything yet? Or perhaps you’ve been told by your boss that you need to SPEAK UP. These scenarios are very common! SPEAKING UP in meetings is a fantastic opportunity for you…. … Read More
Do you find it difficult to SPEAK UP in meetings? If you answered yes, I promise you are NOT alone. Image by Prostock-Studio via Canva Struggling to speak up in meetings is extremely common, and not only for introverts. We’ve all been there. Myself included! Yes, even me, a self-proclaimed extrovert, has felt the anxiety … Read More
Podcast: Play in new window | DownloadSpeaking up in meetings is important, but not always easy. Learn ten strategies to help you speak up. Consider what you do before the meeting, your mindset during the meeting, and your words! RESOURCES Dr. Andrea Wojnicki & Talk About Talk Free 20min consult – Book Andrea Website – https://talkabouttalk.com … Read More
Podcast: Play in new window | DownloadHow to optimize the speed, tempo or cadence of your communication. Learn about typical conversation rates, and how to customize your communication to maximize engagement and comprehension. Are you a fast-talker? RESOURCES Dr. Andrea Wojnicki & Talk About Talk Free 20min consult – Book Andrea Website – https://talkabouttalk.com Communication Coaching … Read More
Podcast: Play in new window | DownloadDo you communicate with IMPACT? Sr. Partner at Deloitte Jennifer Lee defines impact as the ability to get someone to take action. Learn 3 specific communication tactics to elevate your impact, plus insights about how respect, being curious, and establishing the value of each person in the room can … Read More
Podcast: Play in new window | DownloadWe all have a superpower. What’s yours? Learn the two main benefits of identifying your superpower, and 5 questions to help you identify your superpower. This is a critical element of your personal brand. RESOURCES Get the “How to Identify your Superpower” WORKSHEET: https://talkabouttalk.com/superpower Dr. Andrea Wojnicki & Talk … Read More
Beyond jumping around like a hooligan, what do you think communicating your ENTHUSIASM looks like? Image by Monkey Business Images from Canva Communicating enthusiasm can involve a combination of actions, depending on the context. (You probably wouldn’t communicate enthusiasm to your boss in the same way you would to a 5 year old, am I right?) In the … Read More
Negotiations. Job searches. Teaching and learning. Sales. Have you ever wondered if there is something you could do to improve the outcomes of situations like these? Well, there is! The thing you should be doing? Show some ENTHUSIASM! I was first introduced to the power of enthusiasm by my friend, Dr. Tatiana Astray, whose … Read More
Podcast: Play in new window | DownloadCommunicating enthusiasm can improve outcomes in many contexts, including negotiations, sales, job-searching, and teaching and learning. Learn why enthusiasm is so impactful and how to communicate it through your body language, your tone and your words. SUBSCRIBE TO THE PODCAST RESOURCES Enthusiasm Talk About Talk episode on “Emotional … Read More
If you’ve ever led a TEAM, you know that this comes with tremendous responsibility. As a leader, you’re responsible for charting the course and steering the ship. Image by Perkus from Getty Images Signature/Canva Ultimately, you are responsible for the performance of your team. One way to position your team for success is to create a PSYCHOLOGICALLY … Read More
Let me ask you a question: do you know the #1 factor that sets apart consistently high-performing teams and organizations? It’s not higher pay, or open concept workspaces, or assigning teams based on personality test results. It’s PSYCHOLOGICAL SAFETY. Image by Kindel Media from Pexels/Canva When you hear the term “safety” in a work context, you … Read More
Podcast: Play in new window | DownloadAre you communicating and enabling psychological safety? Psychological safety is a key contributor to team performance. A climate of psychological safety means increased learning, creativity, productivity, satisfaction and engagement. Andrea defines what psychological safety is and is not, then she shares several strategies for how we can communicate psychological … Read More
Podcast: Play in new window | DownloadAndrea’s top 3 communication insights after 100 episodes of the Talk About Talk podcast. These are the under-rated insights that Andrea encourages us to focus on, regardless of your profession or seniority. 1.) Keep it short. 2.) It’s not about you. 3.) Adopt a growth mindset. SUBSCRIBE TO THE … Read More
Gender stereotypes are everywhere. You’ve probably heard the expression, “Men are from Mars, Women are from Venus.” This was the title of a best-selling book published in 1992, billed as a guide to understanding the opposite sex. So, are men and women really from different planets? No, of course not! However, men and women often DO have different communication … Read More
Have you ever wondered whether self-promotion has to be “shameless”? Or when you should (and should NOT) apologize? Or why and how men and women often communicate differently? If you haven’t listened to episode 95 yet, part 2 of my conversation with communication expert Judith Humphrey, we cover all this and more! Thanks again, Judith! Here’s a summary … Read More
Podcast: Play in new window | DownloadAndrea interviews leadership communication expert Judith Humphrey (part 2). Learn about imposter syndrome, communication differences between men and women, effective self-promotion, the leaders’ script, when we should apologize, and what to do when your boss suggests it’s time to demonstrate leadership. This is part 2 of a two-part feature … Read More
Podcast: Play in new window | DownloadAndrea interviews leadership communication expert Judith Humphrey. Learn about imposter syndrome, communication differences between men and women, effective self-promotion, the leaders’ script, when we should apologize, and what to do when your boss suggests you need to demonstrate leadership. This is part 1 of a two-part feature (ep. 94 … Read More
Talk About Talk Top 3 Communication Insights and Goals Happy 2022! In the most recent episode, The BEST OF Talk About Talk, I looked back at the Top 3 most downloaded episodes of 2021. (Image: Canva – Sergey Nivens) Have you listened to these episodes yet? Episode #58: Communicate with CONFIDENCE – Mental … Read More
The Talk About Talk Top 3’s! 2021 is almost over! It’s that time of the year when we look back at the year gone by, and also look ahead to the new year. (Image: Canva – duckycards from Getty Images Signature) Personally, I love rankings and “Best Of” lists. In this week’s … Read More
Thinking About Thought Leadership Have you listened to the most recent Talk About Talk episode, “DEMONSTRATING LEADERSHIP“? In this episode, we look at 5 ways to demonstrate leadership: Be a PROACTIVE, Strategic Leader Demonstrate PEOPLE LEADERSHIP Create THOUGHT-LEADERSHIP Communicate with CONFIDENCE Talk LEADERSHIP Last week, we talked about PEOPLE LEADERSHIP. This week, we’re getting a … Read More
Learning to Lead Focused on learning to lead? Are you seeking a LEADERSHIP position? Perhaps you’re looking for that promotion or perhaps you’re struggling with your “leadership style.” Or maybe your boss just said those magic words: “It’s time to start demonstrating leadership.” Whatever the case, leadership skills are in high demand and I believe … Read More
Podcast: Play in new window | DownloadHave you been told it’s time to start “demonstrating leadership”? Learn 5 ways to communicate your leadership potential and make leadership an integral part of your personal brand. You can create thought leadership, demonstrate people leadership, you can talk leadership, and more. RESOURCES Podcast Episodes #52 – Communication Skills … Read More
Listening Skills are a Superpower Yes, listening skills are a superpower! The most recent Talk About Talk podcast is focused on “The Power of LISTENING.” In this episode, you’ll learn: why listening is so difficult the 3 levels of listening strategies to improve your listening… LISTEN UP! Here’s your summary: 5 ways to improve your listening skills … Read More
Listen UP! Listen to this: Experts have noted that as a society, our LISTENING SKILLS are deteriorating. More of us are spending our time watching videos. We are a visually-oriented society. That’s sad, isn’t it? But I’m an optimist for two reasons: 1️⃣ LISTENING SKILLS is one of the most common topic requests I receive. Ambitious … Read More
Podcast: Play in new window | DownloadDo you want to be a better listener? Yes, you can learn to listen! Learn tactical strategies to help you become a better listener, reasons why listening is so difficult, and the 3 levels of listening. RESOURCES LISTENING Podcast Episodes LISTENING with legal veteran Norm Bacal Communication Skills of … Read More
How to Overcome IMPOSTER SYNDROME Need some advice on how to overcome IMPOSTER SYNDROME? Let’s back up. Did you take the IMPOSTER SYNDROME TEST that I sent you last week? (Here’s the LINK.) It’s a fun exercise. But it turns out most of us feel like imposters! image: Unsplash @ Jon Tyson Here are 3 … Read More
Let’s Talk IMPOSTER SYNDROME In this week’s podcast and newsletter, we talk IMPOSTER SYNDROME. Recently at Talk About Talk, we talked about confidence-related topics including INTROVERSION, EXTROVERSION, and SHYNESS. CONFIDENCE is key to effective communication. This week, we cover IMPOSTER SYNDROME. Read on to learn what it is, where you can take the imposter syndrome test, and some good news about this scary topic… Let’s … Read More
Podcast: Play in new window | DownloadDo you suffer from IMPOSTER SYNDROME? Most of us do! Learn exactly what imposter syndrome is, how to avoid or alleviate imposter syndrome, and some good news: how the discourse (talk) about imposter syndrome has evolved. RESOURCES IMPOSTER SYNDROME “The 4 Ps of Preparing to Communicate with Confidence” Talk … Read More
Podcast: Play in new window | DownloadUpskilling, or focusing on personal development, can propel your career. But what skills should you focus on and how should you develop them? Cherry Siu, chief of staff at Deloitte, shares personal development insights from her personal experience and observation of other global professionals. RESOURCES Cherry Siu & … Read More
HOW TO DEMONSTRATE LEADERSHIP Several listeners and workshop participants asked me for advice on how to “DEMONSTRATE LEADERSHIP.” This is a FANTASTIC question! Whether you’re looking to get into an MBA program, get promoted from your entry-level position, or perhaps you’re ready to enter the c-suite, the decision-makers who will decide your fate are focused … Read More
Introducing the Unapologetically Authentic Jill Nykoliation Are you an AUTHENTIC LEADER? If you haven’t had a chance yet, please listen to Part 1 of my interview with JILL NYKOLIATION. Jill’s growth mindset, her candour, her self-awareness and her focus on creating a positive working environment for her team is truly exemplary. Jill Nykoliation I have two words … Read More
Podcast: Play in new window | DownloadStrong communication skills can elevate your leadership effectiveness and your career. CEO Jill Nykoliation shares her general career advice, what she keeps in her 2 notebooks, the most common career pitfalls, and more. Listen to learn how to communicate like a boss! This is the 2nd half of a … Read More
Meet Jill Nykoliation – CEO of Juniper Park, TBWA Are you leadership material? Do you COMMUNICATE LIKE A BOSS? I know someone who does and I’m so excited to introduce you to her! Jill Nykoliation – like a boss! Years ago, Jill Nykoliation and I started our careers together at Kraft foods in brand marketing. About when … Read More
Podcast: Play in new window | DownloadEffective leaders communicate like a boss! Compassion, precision, and frequency of communication are just a few of the values that CEO Jill Nykoliation exemplifies and that she encourages others to embrace. This is part 1 of a 2-part interview. The 2nd episode (#76) includes a summary of both episodes. … Read More
YOUR PERSONAL BRAND – I’m excited to share 5 insights to help you improve your PERSONAL BRAND! Recently my friend Sharon Mah-Gin and I have been coaching female executives all over the world on Personal Branding and Networking. Do you remember Sharon? She’s the energetic executive recruiter who shared her Networking tips with us in two … Read More
“Practice makes perfect.” Right? Maybe not! (Just ask 🏀 Allen Iverson…) “Practice makes perfect” is a cliche. Practice can certainly elevate our performance, be it playing sports, playing a musical instrument, or making a client presentation. It occurred to me recently that while we talk a lot about various aspects of communication (like networking and personal branding and … Read More
LISTENING SKILLS – LISTENING SKILLS are, in my opinion, the #1 communication superpower… If you’re not listening, it’s not communication. It’s a monologue! ? We could all use a primer on IMPROVING OUR LISTENING SKILLS. Whether we’re in an online meeting, engaging in small talk, or receiving feedback. Active listening, listening with intent, can make all the … Read More
Do you encourage engagement when you LEAD ONLINE MEETINGS? I have a quick STORY for you… Recently when I was leading an online corporate workshop, I noticed that about 1/2 of the participants had their cameras turned OFF. (For the record, I prefer cameras are on, but it’s not necessary.) The workshop went well and the group was interactive, especially … Read More
Podcast: Play in new window | DownloadLeading online meetings (virtual meetings) is a challenge. Staying focused and encouraging others to participate is a huge challenge! Learn 4 tactics to encourage engagement in others, plus tips on what we ourselves should be doing during virtual meetings. RESOURCES Online Meeting Apps & Websites ONLINE MEETING INTERACTION … Read More
Your Online Meeting Preparation Checklist ONLINE MEETING PREPARATION… do you know what to do? Virtual meetings are now the norm. That goes for both professional as well as personal communication. image: Unsplash @ becihannah In 2020, Zoom was the #1 most downloaded app in the App Store and the #2 most downloaded app overall (after TikTok)! Nowadays we … Read More
These days, we’re all NETWORKING ONLINE. Read on to learn: general networking advice reasons you should be optimistic how to approach people when you’re networking online tips for following up with people when you’re networking online Let’s do this! ? THE PODCAST For this timely podcast, I interviewed Sharon via Zoom. Sharon has so much positive energy! Sharon … Read More
Podcast: Play in new window | DownloadOnline networking is the only networking these days! Executive recruiter Sharon-Mah-Gin shares advice on how to approach people when networking online, how to follow-up, as well as general networking advice. There are many reasons to be optimistic! Just remember: “With true networking, it’s really not about you. It’s really … Read More
2020 – What a year, right? With just a few days left in 2020, I thought I’d share with you some insights and recommendations, including: the top 3 trending Talk About Talk podcast episodes the 3 most clicked-on Talk About Talk newsletters 3 key communication insights from 2020 3 things we will be focusing on … Read More
Podcast: Play in new window | DownloadTop 3 lists from Andrea and Talk About Talk, including the top 3 Talk About Talk podcast episodes and newsletters, Andrea’s favorite podcasts, plus communication insights from 2020 and focus areas for 2021. THANKS for listening – and READING! – LinkedIn: https://www.linkedin.com/in/andreawojnicki/ – Web: https://talkabouttalk.com/ – Email: Andrea@TalkAboutTalk.com … Read More
This week we’re talking CORPORATE CULTURE. “Culture” is relevant for all kinds of leaders, whether you manage a project team, you coach a sports team, or you’re a c-suite executive. Now might be the ideal time to build a strong culture – yes, even with physical distancing limitations and WFH. This is an opportunity that’s being handed to you “on … Read More
Podcast: Play in new window | Download“Any leader who doesn’t genuinely step into culture as a business imperative, five years from now will look back at this as one of the greatest missed opportunities of their time in leadership. Your culture can unleash all sorts of creativity that you can’t begin to imagine. And if … Read More
ONLINE MEETINGS Online meetings as in “remote meetings,” “Zoom meetings,” “virtual meetings”… Remember this? ? image: Unsplash @ febrianzakaria Questions for you: Have YOU ever “multi-tasked” when you were supposed to be focused during an online meeting? Checked your email or social media? Do you ever wonder whether the people with their cameras turned off in online … Read More
This week we’re focusing on COMMUNICATION SUPERPOWERS. Communication Superpowers as in the most important things we should work on to communicate more effectively. The communication skills that will get us noticed for the right reasons… (image: Unsplash @ cassar_photography) What do YOU think are the most important communication skills? Please reply to this email to let me know! … Read More
How to BOOST YOUR CONFIDENCE– in the moment, when you’re onstage or chit-chatting with strangers…. You know, when you need to boost your confidence? When you suddenly feel the butterflies?, a shot of adrenaline and you’re very self-conscious?!? This week we learn how to Communicate IN THE MOMENT, when you need to boost your confidence… (image: … Read More
Podcast: Play in new window | DownloadCommunicate with CONFIDENCE – in the moment: Learn the 5 step formula to communicate with confidence in the moment when you feel that nervous energy. The 5 steps include asking a question, breathing, acting confident, focusing with no distractions, and listening, using your ears. You got this! REFERENCES – … Read More
What is confidence? When we define what is confidence, we think of amazing things: Thankfully, confidence can be learned! Let’s BOOST our CONFIDENCE! Last week we focused on how to MENTALLY PREPARE for a big event – when you really need to COMMUNICATE WITH CONFIDENCE. This week we focus on understanding: WHAT IS CONFIDENCE? Simply put, confidence … Read More
To communicate with confidence you have to MENTALLY PREPARE. Read on to learn: A simple (“4P’s”) formula to help you MENTALLY PREPARE How to PIRATE Confidence! What’s your MAGIC NUMBER? How CONFIDENT are YOU, on a scale of 1-10? Over the next 3 weeks, we’re going to focus on the #1 most common topic that I’m asked about: How … Read More
Podcast: Play in new window | DownloadCommunicate with confidence: There’s the mental preparation, then there’s confidence in the moment. In this first of a two-part series, we focus on the 4P’s of mentally preparing to communicate with confidence: Practice, as in rehearsing; Proverb, as in adopting a mantra; Pep talk; and Pirate, as in copying … Read More
This week we focus on two specific leadership contexts, CRISIS LEADERSHIP and leading VIRTUAL TEAMS. How’s that for timely? Whether you’re managing a corporation, leading a project, coaching a sports team, or parenting your children, chances are you can improve your leadership effectiveness. ? The Podcast: CRISIS LEADERSHIP & VIRTUAL TEAMS Executive coach Heather Stark is back to … Read More
Podcast: Play in new window | DownloadAre you leading a virtual team? Learn how to lead a virtual team and excel in a crisis. During a crisis, everything is magnified, including leadership skills. Executive coach Heather Stark shares her “5C’s of creating a virtual culture” framework to help leaders navigate and excel in the new … Read More
This week it’s all about LEADERSHIP. My Dad always had a sign on his desk that said, “LEAD, FOLLOW or GET OUT OF THE WAY.” It’s not quite clear who said this first, but we all need to know our role, right? If you ever play the role of LEADER, this blog is for you. … Read More
Podcast: Play in new window | DownloadEffective leaders are effective communicators. Executive coach Heather Stark shares how to improve our communication skills and why leaders need to be good listeners, authentic, proactive, inclusive, intentional and mindful. REFERENCES & LINKS Heather Stark & Stark Coaching Email – heather@heatherstarkcoaching.com LinkedIn – https://www.linkedin.com/in/heatherestark/ Recommendations Berkeley Greater Good … Read More
Negotiation. It’s something we all do, be it negotiating our salaries, a sales price, or our childrens’ bedtimes! Read on for: 5 little-known negotiation tips 3 master negotiators negotiating quotes from familiar names Let’s do this! 5 LITTLE-KNOWN NEGOTIATION TIPS 1️⃣ Don’t Be Selfish! It’s certainly advisable to come prepared to a negotiation knowing what you want and … Read More
This week, we focus on CONFIDENCE ONSTAGE. I wonder if Brené Brown still feels nervous when she goes onstage? I’m guessing she would say YES… Did you watch any TED Talks over the past week? There is one TED Talk in particular that Talk About Talk podcast guest experts frequently reference. Do you know which one … Read More
Podcast: Play in new window | DownloadOn presenting with confidence. Learn how to create a compelling presentation, then present it with confidence. Tips for your body language (posture, feet, hands), remembering to pause, projecting strength, warmth, authenticity and passion, and sticking to your one key message. REFERENCES & LINKS Andrew Musselman LinkedIn– https://www.linkedin.com/in/andrew-musselman-06595316a/ Fluency … Read More
PRESENTATION SKILLS and TED Talks Based on your positive feedback, I know many of you have already listened to last week’s ? podcast on COMPELLING PRESENTATIONS with Andrew Musselman and you’re looking forward to next week’s episode on PRESENTING WITH CONFIDENCE. In case you haven’t listened to it yet, here’s the link again. In last week’s … Read More
Do you know how to create and deliver COMPELLING PRESENTATIONS? This week we move on from NETWORKING and BIOHACKS to another communication skill, but this time where YOU are centre stage! (Unsplash | @ miguel_photo) Let’s do this! First – ?The PODCAST This ?episode is focused on the skill of preparing and delivering COMPELLING PRESENTATIONS or speech. As in – you standing in … Read More
Podcast: Play in new window | DownloadDo you know how to prepare and deliver a compelling presentation? Guest expert Andrew Musselman shares presenters’ most common mistakes, what to do if you think you’re losing your audience, and how to successfully incorporate video clips, humour, and storytelling into your talk. REFERENCES & LINKS (Note this … Read More
Podcast: Play in new window | DownloadAre you good at networking? Executive recruiter Sharon Mah-Gin shares her advice on how to be a better networker, including why it’s critical to attend events, how to thrive at small talk, how to leverage LinkedIn, and the ideal networking mindset. References & Links Sharon Mah-Gin LinkedIn – … Read More
Do you know how to be a good networker? I remember when I was in business school, I kept hearing how we all need to become a “good networker.“ What exactly does that mean? Coincidentally, my personal New Years resolution for 2020 is to “get out there with real people in real life.” Apparently, that … Read More
This week we focus on TELLING OUR STORY – as in writing fiction and non-fiction, the power of metaphors, talking to the media, and why we all need a personal 60-second infomercial! Let’s do this! ? This Week’s Podcast: TELLING YOUR STORY I just released this week’s ?podcast, focused on TELLING YOUR STORY with best-selling author, consultant and … Read More
Podcast: Play in new window | DownloadDo you know how to tell your story effectively? The story you tell could be at work in conversation with your boss, in a job interview, or perhaps you seek to write a novel? Best-selling author and legal veteran Norman Bacal shares how stories are impactful because they connect … Read More
Listen here… I hope you had a good week. Did you have a chance to INTRODUCE anyone – using the skills we learned about last week? This week’s newsletter theme and ?podcast is on LISTENING. I can’t wait to introduce you to our guest expert – author, consultant, and legal veteran Norman Bacal. But before we get … Read More
Podcast: Play in new window | DownloadListen, as Norman Bacal, author, consultant, and 35 year legal veteran, shares his insights and stories about how active listening can help you not only learn, but also improve your relationships with co-workers, clients, family, and friends. You will learn strategies for active listening, including the ideal mindset for listening, … Read More
An INTRODUCTION to the New Year! Did you have a restful break? Are you feeling inspired about 2020? I am so excited about 2020. ? My plan is to continue to focus on upping our COMMUNICATION SKILLS with: weekly email newsletters, bi-weekly podcast episodes, some new things that you will be the the first to hear about though this email blog! … Read More
This week we’re talking about a topic that was suggested by several of you: “How to Deal with Difficult People.” You know – the difficult ones, the grumpy guy, the trolls, the “NO man,” the toxic-types… You can skim this short email or click the links to learn more. Let’s do this… The Podcast: “How to deal … Read More
Podcast: Play in new window | DownloadWorking with difficult or negative people can be stressful. Learn reasons why people act so negatively and what you can do about it. Human Resources expert Tamara Finlay suggests diagnosing the issue using the SCARF model, then shares specific Do’s and Do-Not’s, depending on whether it is your peer, … Read More
Hello Talkers! Quick: ☎️ What’s your first reaction when your phone rings? Do you love it or loathe it? Thanks again to Talk About Talk listeners for suggesting last week’s ?podcast topic: Communication Media: Phone or Email? Many many listeners have told me since that this is a very important and useful topic. ? Thanks as well to HR … Read More
This week we focus on “AUTHENTICITY” (a.k.a. “the real deal,” or “not putting on airs”). Authenticity is critical for effective communication, whether we’re talking PERSONALLY or PROFESSIONALLY, managing a brand. You can skim this short email or click the links to learn more! Let’s do this…. ?PODCAST EPISODE #33: COMMUNICATING AUTHENTICITY AUTHENTICITY. It seems like a … Read More
Podcast: Play in new window | DownloadAuthenticity is important for both people and for brands. But what does it really mean to “be authentic”? Ana Serrano (CFC chief digital officer) shares her expertise on authenticity, including how the digital realm has amplified the performative nature of authenticity and how inauthentic “green-washing,” “art-washing” and “social impact washing” on behalf … Read More
This week we focus on negative or constructive feedback – “softening the blow,” as they say. You can skim this short blog or click the links to learn more! Let’s do this…. ?PODCAST EPISODE #31: HOW TO GIVE NEGATIVE FEEDBACK You ASKED for it … One of the most common Qs that I receive is, “how can … Read More
Podcast: Play in new window | DownloadGiving negative feedback is challenging and stressful. You will learn the mindsets, do’s & don’ts, and frameworks to help you give negative feedback effectively. Be constructive. Don’t make it a surprise, don’t joke around, don’t threaten the person. Be empathetic (compliment in public, criticize in private), be objective and … Read More
I hope you enjoyed the 3-episode ?Talk About Talk series focused on on SELF-TALK! In case you haven’t had a chance to listen to all of them, here they are: #25: BUILDING RESILIENCE with Tosca Reno #26: SELF-TALK & MINDSETS with yours truly #27: POSITIVE SELF-TALK & the 3Es of WELLNESS with Tosca Reno Thanks again to Tosca Reno for sharing her … Read More
Podcast: Play in new window | DownloadCommunication is a critical skill for effective change management, whether you’re leading change for an organization, a department, or for your family. Professor Ellen Auster shares five common mistakes and 6 success principles for effective change communication, including embracing the politics, collective visioning, using mantras, building change fitness and … Read More
I hope you had a great week! Over the past few weeks, we have talked Supporting our Grieving Friends, Friendships, and Talking with our Doctor. This week, we talk and learn about TRUST – an absolutely imperative element of communication. Trust me! (You can skim this short email or dive in to the many links to learn … Read More
Podcast: Play in new window | DownloadHow do you know whether to trust someone? How do you communicate that you are trustworthy? Trust is imperative. If you don’t have trust, you have nothing. And that goes for both interpersonal relationships as well as for brands. Baron Manett, marketer and founder of Per Se Brand Experience … Read More
This week we Talk About BRANDS (your personal brand, brand management frameworks & the top brands!) ?FIRST – THE PODCAST For this week’s podcast, I had the privilege of interviewing CEO and team performance expert Michael Boydell. Sounds intimidating, right? But Michael is very down-to-earth and honest–AUTHENTIC. He describes several exercises that anyone can run through … Read More
Podcast: Play in new window | DownloadAre you actively managing your professional and personal brand? Can brand management frameworks help us manage our own careers? CEO & team performance expert Michael Boydell suggests we start with a blank sheet of paper. If it feels uncomfortable, we’re on the right track! Ask yourself: Where & with … Read More
This week we Talk About Coaching! ?FIRST – THE PODCAST Getting an hour of Elite Camps founder Stephanie Rudnick‘s time for a podcast interview was a coup. Stephanie agreed to do the interview when our sons were practicing basketball at a high school. We looked for an open classroom in the high school, but alas, the … Read More
