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An efficient summary of the 19 Communication Skills from 2019, including the words we say, types of implicit communication, tips for specific people & contexts, & important meta learnings.

 ?PODCAST LINK: https://talkabouttalk.com/40-19-communication-skills

?PRINTABLE SHOWNOTES: https://talkabouttalk.com/wp-content/uploads/2019/12/SHOWNOTES-40-Year-End-Review-The-19-COMMUNICATION-SKILLS-We-Learned-in-2019.pdf

 

Guest Experts & ? Episode Links

THE WORDS WE SAY

1. OUR LANGUAGE

• Josep González – Polyglot & TFS Head of School
• Graeme Harris – P.R. Expert

2. COMMUNICATING WITH A.I.

• Avi Goldfarb – Professor & author
• Kathy Cheng – market researcher & President of Nexxt Intelligence

3. PROFANITY

   • Darin Flynn – Linguistics Professor

4. MANTRAS

   • Ellen Auster – Strategy Professor & author
   • Tosca Reno – wellness guru & Eat Clean founder
   • Sandy Jobin-Bevans – improv comedian & actor

 

IMPLICIT COMMUNICATION

5. IMPLICIT COMMUNICATION IS SIGNIFICANT & GOES BEYOND BODY LANGUAGE & OUR VOICE

• Body Language – Executive coach Cynthia Barlow
• Our Voice – Baritone Opera Singer Bradley Christensen

• Colour – Quilting Store Owner Daryl Aitken, Decorator Jenn Purkis, Photographer Lori Ryerson
• Gift-Giving & Possessions– Professor Russell Belk

• Fashion & Style – Executive Director of Toronto Fashion Week Carolyn Quinn
• Fonts, Typography & Emojis – The Font Guy Patrick Griffin

        

TALKING WITH SPECIFIC PEOPLE

6. TALKING WITH OUR KIDS

·      COACHING – Elite Camps Fonder Stephanie Rudnick

·      MENTAL HEALTH – Nicole German, Founder of The Maddie Project

7. TALKING WITH OUR DOCTOR

• Joshua Tepper CEO of NYGH

8. SUPPORTING OUR GRIEVING FRIENDS

   • Andrea Warnick – Psychotherapist & Grief Counsellor

9. COMMUNICATING WITH NEGATIVE PEOPLE

   • Tamara Finlay – HR Expert

10. SELF-TALK

    • Tosca Reno – Wellness guru and Eat Clean founder

 

SPECIFIC CONTEXTS

11. READING & WRITING REVIEWS

    • Nancy Peterson, founder of Homestars

12. TABOO TOPICS

    • There’s profanity, grieving, health & medical, mental health, and MONEY with experience strategist Kelly Harper

13. GOING ONSTAGE WITH CONFIDENCE

    • Professor & Standup comedian Hillary Anger Elfenbein
    • Comedians Sandy Marshall & Sandy Jobin-Bevans

14. SOCIAL MEDIA

    • Volterra founder and social media guru Andrew Jenkins

15. EMAIL

    • Phone or Email – HR expert Tamara Finlay
    • Conquering Your Email Inbox

 

GENERAL, META LEARNINGS

16. FOUR WAYS WE WANT TO BE PERCEIVED

    • CURIOUS – Ask great Qs
    • CONFIDENT
    • AUTHENTIC – CFC chief digital officer Ana Serrano
    • TRUST-WORTHY – Per Se Brand Experience President Baron Manett

17. The Significance of LISTENING

    • The ABCDE’s of Communication: “E” = “Use your Ears” LISTEN!

18. The Significance of STORIES

    • Your Personal Brand with CEO & team performance expert Michael Boydell
    • Storytelling with Harvard Professor & author Jerry Zaltman

19. YOU ARE WHAT YOU SAY

    • You Are What You THINK – Jerry Zaltman – Harvard professor & author
    • You are What You READ – Neil Pasrisha – author of YOU ARE AWESOME

 

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“When we communicate effectively, we can be a better manager, co-worker,  parent, partner and friend.

       

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